Return

You are advised to please read the Return Policy carefully. By accessing the services provided by madhuryam.com you agree to our Return Policy and Terms.

• Should you receive an item that is not in perfect condition please contact us immediately at info@madhuryam.com and arrange for the faulty Product to be returned to us.
• If you are unhappy with your purchase for any good reason, you may return the items postmarked within 30 calendar days of receipt for a refund, less the shipping charges. We will notify you via email when your return has been processed.

• For exchanges please place a new order for the item you want before returning your original purchase. Then, contact us to return your original order. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.

• We do not issue refunds for lost, unclaimed, or undeliverable packages.
  If you recieve any damaged goods from us then please take a picture of the package and send to sale@madhuryam.com within 10 days of receiving the package.
• madhuryam.com wants you to be pleased with your purchase, and so if for any reason you are not completely satisfied, madhuryam.com will accept return of your purchase, subject to terms and conditions for returns mentioned in the Returns Policy & Returns Process. Please go through the Returns Policy & Returns Process available on the Website. Products purchased through the Website should be returned new, unused, in their original packaging and with the original invoice and all Product tags attached. Returns that are damaged, soiled or altered may not be accepted by madhuryam.com and may be sent back to you.
• All payments made by you towards correctly returned Products will be refunded as per the Returns Policy & Returns Process. If you think that we have provided you with an incorrect refund, please contact us immediately on info@madhuryam.com.
• Please note card refunds may take up to 15 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and madhuryam.com shall not be liable for any delays in refund by card companies or banks. madhuryam.com offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organisations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

• Please click here to view our Shipping Policy.
• Please click here to view our Privacy Policy.
• Please click here to view our Return Policy.
• Please click here to view our Terms & Conditions.